Frequently Asked Questions

• How do I take out One Call Plus! cover?
• How much do I have to pay?
• What do I get for that?
• Will gas-elec handle any emergency call-out?
• My boiler is quite old. Will it be covered?
• Is One Call Plus! available throughout the UK?
• How would I make a claim?
• I have some more questions. Who do I call?

How do I take out One Call Plus! cover?

Just call our local rate number 0800 633 5011 and one of our operators will ask you a few simple questions.

Or, if you prefer to apply online, go to Contact Us, fill in the form and send it to us. We will then telephone you to finalise the details.

Your One Call Plus! policy, with full details of the plan, will be sent to you in the post.

How much do I have to pay?

• Ruby: £190 One off payment or by direct debit

What do I get for that?

Ruby includes the above plus an annual service of your central heating boiler by a qualified gas-elec engineer; the value of this alone is £80 plus VAT.

Will gas-elec handle any emergency call-out?

gas-elec will carry out your annual boiler service. Any emergency call-outs will be handled by our service partners and you can contact them by calling the emergency call-out number shown in your maintenance plan documentation.

My boiler is quite old. Will it be covered?

As long as it is no more than 15 years old, yes your boiler will be covered. Most providers only cover boilers up to 10 years old.

Is One Call Plus! available throughout the UK?

Yes.

How would I make a claim?

All you will need is our 24/7 One Call Plus! emergency call out number. Full details of how to make a claim under your One Call Plus! plan will be in the maintenance plan documentation, sent to you after you become a customer.

I have some more questions. Who do I call?

Call the One Call Plus! local rate number 0800 633 5011 Monday-Friday between 9 am and 5.30 pm and we will be glad to help you.
 

 

To apply for One Call Plus! call 0800 633 5011 or complete our enquiry form and we will call you back.

Quick Contact Form

Name :

E-mail :

Enquiry :

GAS-ELEC SAFETY SYSTEMS

Brooklyn House, Money Lane, The Green, West Drayton, UB7 7PQ, UK

Telephone : 0800 633 5011 | Fax : 01895 420 776 | E-mail Us

© Copyright 2008 gas-elec Safety Systems. All rights reserved.

Terms & Conditions | Site Map